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FREQUENTLY ASKED QUESTIONS
Q. Are your products cruelty free?
A. Yes, all of our products are absolutely cruelty free. We do not test on any of our furry friends!
Q. What is the shelf life of your Day & Night creams?
A. The shelf life of our creams unopened is generally two year. Once opened, we recommend that the product be used within 12 months if possible. If the consistency changes or discolors please discard.
Q. What preservatives are used in your creams?
A. The only preservatives that we use for the cream is Raw Propolis which is anti-bacterial, anti-fungal & anti-viral; a natural preservative as well as non-GMO vitamin E which is also a natural preservative. Our day & night creams also contain optiphen a safe synthetic preservative.
Q. Should I refrigerate my creams to preserve them?
A. We do not recommend that the creams be refrigerated. The cream should be stored in a cool and dry area. Keep in mind, our creams contain, Propolis which is a natural preservative. Since Propolis is anti-bacterial, anti-fungal & anti-viral, it cannot be contaminated when handling the product.
Q. The moisturizer leaves me feeling oily , is that normal?
A. Our moisturizers are all natural and very concentrated. The product has no fillers or binders so it is very concentrated. Every ingredient has a beneficial effect on the skin. We find that many times when someone finds the moisturizer too oily, it may be due to over application. We recommend you start out using a tiny amount. The more you apply, the longer it will take to absorb. A little goes a long way with our moisturizers.
Q. How should I apply the cream?
A. Since our creams have Propolis in them, they are unsusceptible to bacteria that can be transferred by handling the product. It is always best to use clean hands when getting product from the jar.
Q. What order should I use when applying the serums and moisturizer?
We recommend you first clean the skin with one of our cleansers or soap. Then apply the Collegan & Elastin Face Serum all over the entire face including your neck and chest area. Then follow with the Retinol Complex Eye Serum just around the eyes to reduce puffiness, wrinkles and dark circles. Follow that with are all natural moisturizer either the oil or cream your choice.
Q. I know the Face and Eye serums work for fine lines and wrinkles, does it also help puffiness?
A. Yes the Face and Eye serums and even our Day & Night Creams hydrate, help reduce fine lines and wrinkles, and help with sagging skin, dark circles and discoloration.
Q. What is the difference between the Face and Eye Serums vs the Day & Night Cream?
A. The Serum's contain the same amount of Collagen & Elastin as the Day & Night Creams. The difference is the creams provide moisturization with herbal extracts that increase it's ability for deep penetration and nutrition providing the delivery of nutrients to the deep skin layer. The serums delivery nutrients to the deep skin layer as well, but do not provide the moisturization to the skin.
Q. What is the life expectancy of the Calendula Honey Face Scrub?
A. Raw Honey does not go bad. We recommend you store it at room temperature or in the shower where the raw honey will stay warm. This will keep it from crystallizing. All REAL raw honey crystallizes. This does not mean it is bad, it just has to be gently re-hydrated or heated to go back to liquid form. This scrub will last a long time and never goes bad!
Q. What is the life expectancy of the Facial Cleanser and Makeup Remover?
A. The shelf life of our Facial Cleanser and Makeup Remover is approximately 2 years. Once opened, we recommend that the product be used within 18 months if possible.
Q. What is the source of your Vitamin E?
A. The Vitamin E oil is obtained by vacuum distillation of vegetable fats derived from non-GMO soy sources. It has a composition rich in mixed delta and gamma tocopherols, which is great for antioxidant function. In short, the Vitamin E is derived from non-GMO soy sources. It has been verified and tested GMO-free from crop to finished material.
Handmade Honey Bee Skincare That Nourishes Your Skin!
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